SHIPPING & RETURNS
SHIPPING POLICY
Orders are packed and shipped Monday-Friday only. Most orders are shipped within 24 hours from the order date. Orders placed on the weekend and select holidays are processed on the next business day.
FLAT RATE SHIPPING COST (Purchases under $150): $15
FREE SHIPPING OVER $150 OR MORE
You must purchase a total of $150.00 worth of merchandise before taxes, shipping and handling.
Shipping & handling charges are non-refundable for items below $150. The shipping carrier you use to return merchandise (UPS, FedEx, etc.) is up to you, but we strongly suggest choosing a method that provides tracking information. CUALTZIN DESIGNS is not responsible for packages lost in transit.
RETURN & EXCHANGE POLICY
RETURNS:
30 Day return on defective products
REFUNDS:
Full refund within 30 days, due to defective product.
CONDITIONS:
No refunds on custom orders or clearance items.